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Below are our articles on the subject of Business Complaints. If you can't see what you are looking for our other categories are displayed on the left under 'Our Quick Links'...
Formal Letter Responding to Customer Complaints
Formal Letter Responding to Customer Complaints
A good letter responding to customer complaints will include details of the complaint, information on how the complaint will be handled and advice on future contact…...
Letter of Apology Following a Complaint
Letter of Apology Following a Complaint
Responding to a customer complaint with a letter of apology is a good idea to help soothe disappointments and assure customers that you take their experiences seriously....
Letter of Complaint About Contractual Obligations
Letter of Complaint About Contractual Obligations
Letters of complaint about contractual obligations should always include the details of the obligation, the details of the complaint and details of what steps will be…...
Letter of Complaint About Goods Delivered
Letter of Complaint About Goods Delivered
Letters of complaint about goods delivered should include details of the complaint, details on future actions required of the recipient and contact information by…...
Letter of Complaint About Incorrect Billing
Letter of Complaint About Incorrect Billing
A letter of complaint about incorrect billing should detail the incorrect charges, what the charges should be and how the correct charges were agreed upon between the…...
Letter of Complaint Alleging Discrimination
Letter of Complaint Alleging Discrimination
A letter of complaint alleging discrimination should clearly state the details of the incident and any requests to investigate or rectify it....
Letter of Complaint Regarding a Subscription Service
Letter of Complaint Regarding a Subscription Service
A letter of complaint regarding a subscription service must include details of why the service is now unacceptable as well as what made it satisfactory in the past....
Letter of Complaint Regarding a Superior
Letter of Complaint Regarding a Superior
A letter of complaint against a superior should detail the objectionable actions and maintain a professional tone....
Letter of Complaint Regarding Salesperson
Letter of Complaint Regarding Salesperson
If a salesperson is not working up to set standards then a letter of complaint may be needed regarding his or her behaviour....
Letter of Complaint Regarding Team Member
Letter of Complaint Regarding Team Member
Writing a letter of complaint regarding a team member requires careful thought. Deciding when and how you must complain, as well as to whom and in what format, should…...
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