Find templates and questionnaires to help you craft professional, persuasive business letters that get results.
Do You Respond Well to Letters of Complaint?
Customers or clients who write letters of complaint expect something from a company in return, at the most basic level an acknowledgement of their communicat...
Do You Use Correct Vocabulary in Business Letters?
The type of vocabulary used in a business letter helps to set the tone of the letter. This means that the vocabulary must be correct for the purpose of the l...
Questionnaire: Are Your Business Letters Positive?
People enjoy positive things more than negative things, and business letters are no exception. In fact, not only is a negative business letter uninteresting...
Questionnaire: Do You Edit Business Communications Effectively?
Editing business communications requires patience, concentration and a keen eye for detail. Even those who can write effective business communications do not...
Questionnaire: Do You Format Business Letters Correctly?
In this age of instant communication, formatting a letter properly is often forgotten in favour of expediency. Yet even with so many other informal options o...
Questionnaire: Do You Write Effective Business Letters?
The sign of a good business letter is when it communicates information well and helps the efficient transaction of business. It can be intimidating to write...
Questionnaire: Does Your Company Have an Effective Style Guide?
A style guide is a resource which details agreed upon rules for writing style and formatting. Many companies create style guides so that all employees have a...