Business Complaints

Find carefully worded templates for addressing business complaints professionally, helping you resolve disputes whilst maintaining relationships.

Formal Letter Responding to Customer Complaints

Most organisations will receive complaints from customers or clients at some time. While policies will differ on how complaints are handled and/or investigat...

Letter of Apology Following a Complaint

When customers or clients complain to an organisation they expect a response. Failure to receive an adequate reply often convinces them that their complaints...

Letter of Complaint About Contractual Obligations

Sometimes organisations find themselves in the middle of a business relationship in which one party fails to comply to its contractual obligations. This may...

Letter of Complaint About Goods Delivered

Businesses that rely on others for the delivery of goods may find that there are times when the deliveries are unacceptable. Depending on the contracts agree...

Letter of Complaint About Incorrect Billing

When a business is incorrectly billed by a supplier or another organisation there is no reason to dance around the issue. A letter of complaint detailing the...

Letter of Complaint Alleging Discrimination

Discrimination has no place in business. In the United Kingdom there are laws in place to ensure that discrimination based on gender, race, religion, sexual...

Letter of Complaint Regarding a Subscription Service

Subscription services are meant to be so routine that almost no one involved needs to think of them on a regular basis. Unfortunately, when things go wrong w...

Letter of Complaint Regarding a Superior

It can be hard to write a letter of complaint regarding a superior, after all many people fear that to say anything negative about those in higher positions...

Letter of Complaint Regarding Salesperson

The producer-distributor relationship can be tricky given that each business wants to do the best for themselves and may have their own ideas about what this...

Letter of Complaint Regarding Team Member

Complaining about a team member should never be taken lightly. After all, you must work with him or her every day and formally complaining to others, rather...