Negotiation...
Below are our articles on the subject of Negotiation. If you can't see what you are looking for our other categories are displayed on the left under 'Our Quick Links'...
Business Introduction Letter to New Clients
Business introduction letters to new clients provide the opportunity to introduce a company, thank the new client for their business and show the client that they are valued....
Business Letters and Call to Action
Including a call to action in a business letter is a smart method of inviting customer or client interaction. Find out how to include one effectively in our guide....
Cold Calling via Letter
Cold calling via letter is an easy way to get a message to many people at the same time....
Debt Collection Final Notice Letter
Debt collection final notice letters should be written in a polite but firm manner and they should still give the debtor the chance to rectify the situation....
Debt Collection Letter of Legal Proceedings
A debt collection letter of legal proceedings is the last stop before court action and should not be sent unless the creditor does intend to follow through with the process....
Debt Collection Reminder Letter
Debt Reminder collection letters have two objectives; to remind the debtor of the overdue payment and to find out if there is any reason for the late or non payment....
Debt Settlement Negotiation Letter
Debt settlement negotiation letters can either have the intention of settling a debt outright with some form of discount or negotiating a new payment plan to repay the debt....
Do You Respond Well to Letters of Complaint?
Customers or clients who write letters of complaint expect something from a company in return, at the most basic level an acknowledgement of their communication. Such letters are an opportunity for a ...
Do You Use Correct Vocabulary in Business Letters?
Carefully selected vocabulary can make or break a business letter. Finding out if you use correct vocabulary in your business letters should help you make changes for even greater writing success in ...
Employment Contract Negotiation - Changing Terms
An employment contract's terms should always be open to negotiation and the outcome should be an amicable agreement for both parties....
Employment Suspension Letter
Employment suspension letters should provide an employee with details about the incident or investigation which has resulted in suspension, details about the suspension itself and instructions on how ...
Enquiring About Paid Training or Educational Opportunities
Many organisations offer paid training or educational opportunities for its employees. Individuals who would like to enquire about such schemes should include details of why (s)he believes (s)he is e...
Feedback Request After a Client Declines Business
A feedback request letter after a client has declined business is designed to investigate why the client has declined and to provide feedback that the company can use for future proposals....
Focusing on the Positives in a Business Letter
A guide to focusing on the 'positives' in your business letters in order to elicit a better response from the recipient....
Follow Up Letter After Sales Call
A follow up letter after a sales call does not need to be elaborate and should simply be an expression of thanks, and also reinforcement of the growing business relationship....
Follow Up Letter to New Clients Expressing an Interest
Follow up letters to clients who expressed an interest are a further chance to make that sale and highlight any special offers that may swing the sale in your favour....
Formal Letter Responding to Customer Complaints
A good letter responding to customer complaints will include details of the complaint, information on how the complaint will be handled and advice on future contact from the organisation regarding the...
Format and Fonts in Business Letters
A guide to formatting your business letters and choosing a font that will create the right impression....
Guidelines for Office Memos
Office memos are short, specific business communications sent only to targeted individuals. Determining the audience, purpose, organisation and attachments of each memo will help writers create the mo...
Job Offer Letter
Summary:
Job offer letters must address certain details of the position on offer. Striking the right tone, including the correct information and formatting it as a formal business letter are all imp...
Letter Advertising Employee Training Opportunities
Sending out a letter advertising employee training opportunities is a good way for organisations to ensure maximum attendance and benefit from the event. Include details of the event, a description of...
Letter Advising of a Complaint Against an Employee
Most organisations will receive a complaint about an employee at one time or another. The employee who is the focus of such a complaint should be notified of this, and the letter of notification shou...
Letter Advising of Dissolution of Partnership
A letter advising of the dissolution of a partnership is a good way to let those who do business with an organisation know who is now responsible for the organisation and its obligations....
Letter Advising of Flexitime Opportunities
Flexitime opportunities tend to be greeted with great enthusiasm by employees. Here is an overview of how to communicate new flexitime opportunities to staff...
Letter Advising of Illness and Payment Protection
Letters advising of illness and claiming payment protection insurance should be sent as soon as possible when this situation arises along with documents providing proof of illness....
Letter Advising of New Sales Strategy
Very often when new sales strategies are rolled out a number of sales staff, wholesalers and distributors must be notified. Formal business letters advising of new sales strategies should include deta...
Letter Broaching Potential Business Partnership
A letter broaching a potential business partnership should include details of the offer as well as an explanation of how the partnership could benefit both parties. These business letters should be f...
Letter Declining an Offer of Sponsorship
A letter declining a sponsorship offer should be polite and professional but it does not necessarily need to explain in detail why the offer has been declined....
Letter Declining Offer of Partnership
A letter declining a partnership offer should be brief and professional. Great detail is not needed, though an explanation of why the offer can not be accepted is appropriate, and such letters should...
Letter Explaining Inability to Make Payments
Letters to creditors explaining an inability to make payments should include an income and expenditure form as well as an estimate of how long this financial problem will last....
Letter for Business to Business Referrals
Business to business referrals are an extremely effective and inexpensive business networking tool and a request letter should highlight the benefits to this much overlooked business method....
Letter Informing of a Complaint Against Business Partner
A letter informing of a complaint against a business partner should include details of the complaint and alleged incident, details of the consequences of the complaint and contact information for thos...
Letter Informing of an Unsuccessful Interview
Letters informing of an unsuccessful interview are, for the most part, form letters. If more personalised responses are required then more details can be included....
Letter Negotiating a Salary Increase
A letter negotiating a salary increase must contain some information on the benefits that you bring to the company in order to strengthen your bargaining power....
Letter Negotiating After a Declined Work Quote
Negotiations over a declined work quote can include price and timescales but negotiations should be realistic and should not lead to a decline in service levels....
Letter Negotiating Company Perks
Many companies offer their employees perks or are willing to subsidise new perks if there appears to be a need for them. Letters negotiating company perks should include details of why the perks are ...
Letter Negotiating Debt Terms With Creditors
Letters negotiating debt terms should be written in a realistic businesslike manner and should highlight the financial difficulties and proposed debt solutions....
Letter Negotiating Terms of Contract With Wholesalers
A letter negotiating terms of a contract with wholesalers should include highlighted points that are open to negotiation and both parties should exercise a certain amount of flexibility....
Letter of Acceptance of Sponsorship
A letter of acceptance of sponsorship should include details of the accepted sponsorship offer as well employ a positive tone....
Letter of Apology Following a Complaint
Responding to a customer complaint with a letter of apology is a good idea to help soothe disappointments and assure customers that you take their experiences seriously....
Letter of Complaint About Contractual Obligations
Letters of complaint about contractual obligations should always include the details of the obligation, the details of the complaint and details of what steps will be taken should the matter not be re...
Letter of Complaint About Goods Delivered
Letters of complaint about goods delivered should include details of the complaint, details on future actions required of the recipient and contact information by which (s)he may respond to or discuss...
Letter of Complaint About Incorrect Billing
A letter of complaint about incorrect billing should detail the incorrect charges, what the charges should be and how the correct charges were agreed upon between the two entities....
Letter of Complaint Alleging Discrimination
A letter of complaint alleging discrimination should clearly state the details of the incident and any requests to investigate or rectify it....
Letter of Complaint Regarding a Subscription Service
A letter of complaint regarding a subscription service must include details of why the service is now unacceptable as well as what made it satisfactory in the past....
Letter of Complaint Regarding a Superior
A letter of complaint against a superior should detail the objectionable actions and maintain a professional tone....
Letter of Complaint Regarding Salesperson
If a salesperson is not working up to set standards then a letter of complaint may be needed regarding his or her behaviour....
Letter of Complaint Regarding Team Member
Writing a letter of complaint regarding a team member requires careful thought. Deciding when and how you must complain, as well as to whom and in what format, should help you better craft a strong le...
Letter of Reference for Past Employee
How to write a letter of reference for a previous employee....
Letter of Termination of Sponsorship
Am example letter of termination of sponsorship, which must include notification of the termination and the date from which termination is effective....
Letter Offering a Partnership
A letter offering a partnership should be a clear, concise letter which explicitly states the offer upfront....
Letter Regarding Professional Development
Letters regarding professional development activities should include details of the activity, a reminder about professional development obligations, and any information on how to prove attendance or o...
Letter to Creditors Advising of Bankruptcy
Sending a letter to creditors to advise of bankruptcy is not compulsory but it can help to stop constant demands for payment....
Letter to Creditors on the Death of a Spouse
If no executor has been appointed to deal with a deceased's estate then the next of kin will need to write to creditors to make them aware of the death....
Letter to Creditors That Business is Closing
There are many reasons why a business would close but making creditors aware of the closure will ensure that they know where claims can be made as soon as possible....
Letter to Multiple Creditors to Arrange Payment Plan
Letters to multiple creditors to arrange a payment plan will be a basic template with the same content and changes needed only to the address and reference numbers....
Letter to Offer a Business Presentation
A letter offering a business presentation should be written in a persuasive manner that highlights the benefits to a company that invests in the product or service offered....
Letter to Offer Work Experience or Internship
Letters offering work experience or internship opportunities should convey a sense of excitement as well as specific details regarding the opportunity....
Letter to Request Restructured Credit Terms
Requesting restructured credit terms is basically altering the original credit contract business terms and conditions and letters should be set out in formal business manner....
Negotiating Letter on a Defaulted Mortgage Loan
Negotiating with lenders over a defaulted mortgage loan may seem daunting but lenders should always be open to negotiation in order to avoid going down the legal proceedings route....
Negotiation Letter to Bank Which is Withdrawing Funding
Negotiation with a bank that is withdrawing funding is never easy but presenting a realistic alternative solution may prove successful to an immediate repayment of funds....
Negotiation Letter: Dispute With an Online Seller
Negotiations over disputes with online sellers should be handled in the same way as face to face customer/seller disputes. Note that the same consumer rights still exist for online shoppers....
Negotiation to Creditor Refusing PPI Payout
There are many reasons why creditors refuse to pay out on PPI policies, and customers who have been mis-sold policies should be prepared for a lengthy negotiation process....
Notification of Policy Changes for Affiliates
A notification of policy changes for affiliates should include details of the policy changes, ramifications of these changes and further sources of information regarding the changes....
Notification of Promotion Letter
Promotion letters should include details of the new position and information about any requirements, such as applications, interviews, tests or checks, that accompany the offer....
Partner Resignation Letter
A partner resignation letter must only include a statement that the partner is resigning and the date from which the resignation will be effective. These letters should always employ a professional t...
Professional Letter of Condolence
A letter of professional condolence should express regret over a loss and seek to provide comfort to the deceased’s loved ones....
Proofreading Translated Business Documents
Proofreading translated business documents is important as a final defence against human error and unnecessary mistakes....
Questionnaire: Are Your Business Letters Positive?
Writing positive business letters is an important part of communicating energy, enthusiasm and inspiration to your associates. Take our questionnaire to assess yours....
Questionnaire: Do You Edit Business Communications Effectively?
Editing business documents effectively is just as important as writing well. This questionnaire helps readers determine whether they edit business documents effectively....
Questionnaire: Do You Format Business Letters Correctly?
With the rise of informal communication, particularly email, many people have forgotten how to properly format formal letters. Take this questionnaire to check your own knowledge....
Questionnaire: Do You Write Effective Business Letters?
This questionnaire allows you to determine whether you write effective business letters and offers advice on how to improve business communications....
Questionnaire: Does Your Company Have an Effective Style Guide?
This questionnaire allows you to determine whether your company has an effective style guide and offers remedies for those who don't....
Requesting a Reference From Your Client
A client reference request letter is basically a recommendation from a client that can be used in a number of different ways to highlight the benefits of using a business....
Sales Letter Notification of New Products
A new product sales letter should be written as a product notification intended to capture the interest of both new and established customers....
Sales Letter to a Business Wholesaler
A sales letter to a business wholesaler should detail the intention to use them and what's require for a mutual selling agreement to finalised....
Sales Letter to Quote for a Job
A sales letter has one main intention, which is to sell the product or service but it can also be used to influence the buyer into considering suggested alternative products....
Sales Letter: Notification of Discontinued Products
A letter notifying of a discontinued product should include the product details and any plans for the product prior to the discontinuation date....
Sponsorship Offer Letter
Sponsorship offer letters should include details of the proposed sponsorship as well as the rationale for the sponsorship. Such letters should always strike a positive and enthusiastic tone....
Striking the Right Tone in a Business Letter
Tone helps convey information in the most appropriate way and depends largely on the subject, purpose and recipient of the letter....
Termination of Employment Letter
Notification of termination letters should include details of why the employee's employment is to be terminated, details of the termination, appeal options for the employee and acknowledgement of the ...
Tips for Recognising Differences in British and American English
Given that Americans say 'write me' rather than 'write to me', it is clear that being able to recognise the differences between British and American English is an important factor in maintaining great...
Top Tips for Better Grammar in Business Letters
Grammar can be very tricky, but learning the answers to the most common grammar questions should help you with everyday grammar issues....
Using Active Voice in Business Letters
Understanding active and passive voice is important for recognising which is the best choice for any given business letter....
Using Effective Business English in Written Communications
Using effective business English in written communications means taking into account the intended purpose, audience and content....
Warning Letter to an Employee
Warning letters to employees are formal letters which form part of an organisation's disciplinary procedures. Lletters should include full details of the behaviour being warned, details organisation'...