Writing Mechanics

Practical techniques for improving the clarity and professionalism of your business correspondence. Articles cover grammar, tone, formatting, British versus American conventions and persuasive writing.

Business Letters and Call to Action

End your business letters with a call to action that identifies what your reader needs and gives them a clear reason to act.

Focusing on the Positives in a Business Letter

Even bad news lands better when you choose your words carefully and focus on solutions instead of problems in business letters.

Format and Fonts in Business Letters

Choosing the right format and font for your business letters affects how professional and credible your message appears.

Proofreading Translated Business Documents

Check translated business documents carefully for grammar, spelling, vocabulary and style before you sign off on them.

Recognising Differences in British and American English

British and American English have real differences in spelling and grammar that can make your business writing look sloppy if you mix them up.

Striking the Right Tone in a Business Letter

The right tone can make or break your business letter, so figure out your subject and purpose before you start writing.

Top Tips for Better Grammar in Business Letters

Avoid common grammar mistakes in business letters with practical tips on fewer vs less, i.e. vs e.g., and similar errors.

Using Active Voice in Business Letters

Active voice makes your business letters clearer and more direct by putting the focus on who's doing the action.

Using Effective Business English in Written Communications

Write clearer business emails and documents by matching your tone and style to your purpose and audience.